visa

KITAS Rejection in Indonesia: Reasons and What Happens Next

A KITAS rejection in Indonesia: why stay permits are refused, what the notice tells you, the 7-day rule, and applying again.

Jurisdiction
Indonesia
Last reviewed
5 Nov 2026
References (6)
  • Permenkumham No. 22 Tahun 2023 on visas and stay permits, as amended by Permenkumham No. 11 Tahun 2024. Article 34(1) sets the basic requirements. Article 38 covers the investor route. Article 44 covers the spouse of a stay-permit holder. Articles 72 and 73 cover the refusal of a visa. Articles 115(3) and 116 cover extensions. Article 119 covers an incomplete application. Articles 136 and 137 cover the refusal of a stay permit and what follows it.
  • Permen Imipas No. 3 Tahun 2025, in force 6 May 2025. Article 14 sets the requirements for the spouse of an Indonesian citizen, including a marriage that took place abroad.
  • UU No. 6 Tahun 2011 on immigration, as amended, most recently by UU No. 63 Tahun 2024. Article 75(2) lists the administrative actions, a ban among them. Article 78 sets the overstay charge and its 60-day limit.
  • PP No. 45 Tahun 2024 on non-tax state revenue, in force 17 December 2024. Its annex, item VI.A.1, sets the overstay charge at IDR 1,000,000 a day. It revoked PP No. 28 Tahun 2019.
  • PP No. 34 Tahun 2021 on the use of foreign workers. Article 11(1) closes personnel positions to foreign workers. Article 14(6) makes the approved RPTKA the recommendation for the work visa and stay permit.
  • Permenaker No. 8 Tahun 2021. Article 4 sets the education and experience a foreign worker needs. Article 13(3) and (4) give five working days to complete an RPTKA application.

A KITAS rejection in Indonesia can rest on several grounds, and the plainest is that a requirement was not met. A KITAS (Kartu Izin Tinggal Terbatas) is the limited stay permit. “Requirements not met” is the first of the grounds in Article 136(2) of the regulation on visas and stay permits (Permenkumham 22/2023, Article 136(2)(a)). It is also a ground that can be put right. Where a stay-permit application is incomplete, the immigration office sends a notice saying what is missing, and the applicant has two working days to supply it (Article 119(2)–(4)).

For a refused stay permit, the notice states the reason (Article 137(5)). A refusal is not itself a ban, and a new application can follow. Refusals are rare in our work, because we check every document before it is filed.

A visa refusal and a stay-permit refusal are different

For a foreigner who enters on a limited-stay visa, the KITAS follows the visa, as our guide to the KITAS in Indonesia explains, and the visa and the stay permit are refused in different ways.

  • The visa. A refusal arrives as a written notice to the applicant or the sponsor. The reason is not given, but the refusal is recorded in the immigration information system (Article 73(1)–(3)).
  • The stay permit. The notice states why (Article 137(5)). At this stage the notice tells you why.

A refused tourist or visit visa is a separate subject, with reasons of its own, covered in our piece on Bali tourist visa refusals.

A refusal is not a ban

A refusal is not itself a ban. A ban (penangkalan) is a separate administrative action, imposed in its own right (Immigration Law, UU 6/2011, Article 75(2)(a)).

Why a KITAS application is refused

The first ground in Article 136(2) is the plain one: the requirements were not met. The other grounds include security concerns, false information, unpaid fees and a recommendation from a central government agency (Permenkumham 22/2023, Article 136(1)–(2)).

A work KITAS starts, at the visa stage, from the basics in Article 34(1): a passport valid for at least six months, proof of sponsorship from the employer, proof of funds, a recent colour photograph, and documents showing the purpose of the stay. The investor and family routes have their own lists (for example Article 38 for investors and Article 44 for the spouse of a stay-permit holder). An extension does not require the six-month minimum passport validity or proof of funds (Article 115(3)(a)–(b)). What else is checked depends on the route.

  • A work permit KITAS rests on the employer’s approved plan to use a foreign worker (RPTKA, Rencana Penggunaan Tenaga Kerja Asing). That approval is itself the recommendation for the work visa and stay permit (Government Regulation No. 34 of 2021 on the use of foreign workers, PP 34/2021, Article 14(6)).
  • An investor KITAS rests on the shareholding.
  • A family permit rests on the sponsor and on the documents that prove the relationship.

Common reasons, and the fix

  • A document is missing or inconsistent.

    The fixSupply it within the window the notice gives, and the application continues. If that window passes, the route is a fresh application with the documents corrected (Permenkumham 22/2023, Articles 119(4) and 136(2)(a)).

  • The worker’s background does not match the role.

    The fixA foreign worker needs education matching the position, and competence or at least five years’ experience in it (Minister of Manpower Regulation No. 8 of 2021, Article 4). Where RPTKA documents are missing, the employer has five working days to supply them, or applies again (Article 13(3)–(4)).

  • The role is an HR or personnel position.

    The fixAn employer may not place a foreign worker in a personnel position (PP 34/2021, Article 11(1)). The answer is to confirm the role before an offer is made, not after.

  • The shareholding is below IDR 10 billion.

    The fixThe investor route asks for shares of at least IDR 10 billion, or the equivalent, as recorded in the investment ministry’s data (Permenkumham 22/2023, Article 38(2), as amended by Permenkumham 11/2024). Below that, an investor who sits on the board of directors or commissioners may apply on the work route instead (Article 38(5)).

  • A marriage abroad was never reported or registered.

    The fixFor the <a href="/insights/spouse-visa-and-kitap-in-indonesia/">spouse of an Indonesian citizen</a>, a marriage abroad must have been reported to an Indonesian mission or registered with the civil registry (Minister of Immigration and Corrections Regulation No. 3 of 2025, Article 14). For the spouse of a KITAS holder, the certificate needs a sworn Indonesian translation unless it is in English (Permenkumham 22/2023, Article 44).

  • The main applicant’s permit was refused.

    The fixThe refusal extends to the permits of the spouse, children or parents who depend on it (Permenkumham 22/2023, Article 136(3)). Putting the main application right is therefore the first step for the whole family.

After a KITAS rejection in Indonesia

The rules set a short deadline here. Someone refused a stay permit while in Indonesia, because the requirements were not met, must leave within seven days of the stamp. The passport receives a “return” stamp (pemulangan), not a deportation stamp (Article 137(2)). If this happens, MAM helps you through it.

The practical route from there is to fix the reason the notice gives and apply again. In practice the government fee is not usually refunded when an application is refused, so a new application means a fresh government fee.

Questions people ask

I once overstayed and paid the charge. Does that matter for a new KITAS?
A paid overstay is not among the refusal grounds listed in Permenkumham 22/2023, Article 136. Unpaid charges are (Article 136(2)(e)), and so is a name on the ban list (Articles 72(1)(a) and 136(1)(a)). An overstay of up to 60 days is settled by a charge of IDR 1,000,000 a day (UU 6/2011, Article 78(1); PP 45/2024 on non-tax state revenue, annex item VI.A.1). Deportation and a ban follow where that charge is not paid, or where the overstay runs past 60 days (Article 78(2)–(3)).
Our company was set up last month. Can a shareholder still apply for an investor KITAS?
Yes, if the shareholding meets Article 38(2). A company less than two months old may supply its last two months of bank statements within 90 days after the stay permit is issued (Permenkumham 22/2023, Article 38(6), added by Permenkumham 11/2024).
My KITAS extension has not been decided and the permit has now expired. Am I overstaying?
No, provided the extension was filed and paid in time. It can be filed from 30 days before expiry for a permit of up to a year, or from three months before for a longer one. A decision that comes after the permit ends is not counted as an overstay (Permenkumham 22/2023, Article 116(1)–(2)).

What this means for you

A KITAS rejection for a requirement not met is one the notice names at the stay-permit stage, and the route is to meet the requirement and apply again. Confirm that the role or the shareholding qualifies before filing, and have certificates translated, and a marriage abroad registered, before the application goes in. If the real question is which permit fits at all, the guide to Indonesia’s visa codes sets out what each one allows.

Had a KITAS refused, or about to apply?

Tell us which permit it is and, if it was refused, what the notice said. We will check the documents against the requirement in question and take care of the new application.

Related services

Where this applies

Work permit KITAS

A work permit in Indonesia for foreign staff: RPTKA to KITAS, as one process.

Investor KITAS

An investor KITAS is the stay permit for shareholders and directors of an Indonesian company.

Tourist, family & social visas

Tourist and visit visas, social visa Indonesia grants, and the spouse and dependant permits families need.

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