PSE Registration in Indonesia: Local and Foreign Platforms
PSE registration in Indonesia: which websites and apps must register, how Indonesian companies and foreign platforms do it through OSS, and when.
References (4)
- PP No. 71 Tahun 2019 on electronic systems and transactions. Article 2(2), (3) and (5), with the elucidation of Article 2(5)(b), set the two scopes and the operators that must register. Article 6(1) to (3) sets the duty to register, before users start using the system, through the integrated electronic licensing service.
- Permenkominfo No. 5 Tahun 2020 on private-scope electronic system operators, as amended by Permenkominfo No. 10 Tahun 2021. Articles 2 to 6 cover who registers, the application through OSS, foreign operators, reporting changes and the registration certificate. Article 7(2) and (4) cover access blocking and its restoration. Article 21 covers access for supervision and law enforcement. Article 25(1) requires a contact person resident in Indonesia.
- Permenkomdigi No. 15 Tahun 2025, in force 22 October 2025. Lampiran II, section B.1, is the standard for registering a private-scope electronic system operator, open to every KBLI, with separate procedures for domestic and foreign operators.
- PP No. 28 Tahun 2025 on risk-based business licensing. Article 1 angka 3 and 4 distinguish a business licence from a PB UMKU. Article 186(2)(a) makes private-scope operator registration a PB UMKU for every business sector. Article 189(1), (5) and (8)(c) admit a foreign private-scope operator as a foreign business entity. Article 204(e) covers its OSS access. Article 532(4)(a) covers access blocking for an operator that does not register.
PSE registration in Indonesia applies to a business whose website, platform or app is used in Indonesia to sell, take payment, deliver paid content, carry messages, publish content or handle personal data. That business registers as an electronic system operator, or PSE (Penyelenggara Sistem Elektronik), with the Ministry of Communication and Digital Affairs (Komdigi), through OSS (Online Single Submission, the government’s licensing system), before its users start. Since 22 October 2025, a platform based abroad registers the same way, with no Indonesian company needed.
Who must register
Government agencies and the bodies they appoint are public-scope operators; everyone else is private scope, so a company’s platform is private scope (PP 71/2019, Article 2(2)–(3)).
The test is whether the platform is used in, or offered in, Indonesia (elucidation of Article 2(5)(b)). Operators in a sector that a ministry or agency regulates or supervises form a class of their own (Article 2(5)(a)). Beyond them, registration follows what the platform does (Article 2(5)(b)):
Selling goods or services
Offering, trading or operating the sale of goods or services online.
Financial transactions
Providing or operating a service through which money changes hands.
Paid digital content
Delivering content that users pay for over a data network, such as downloads or apps.
Communication
Messaging, voice and video calls, email, online chat, social networks and similar platforms.
Search and information content
A search engine, or text, sound, images, music, video, film or games provided to users.
Personal data
Processing personal data to serve the public in connection with electronic transactions.
PSE registration in Indonesia is required of every private-scope operator in these categories (PP 71/2019, Article 6(1); Permenkominfo 5/2020, Article 2(1)). The regulations set no size threshold, and the registration is open to every KBLI (Klasifikasi Baku Lapangan Usaha Indonesia, the standard business classification) (Permenkomdigi 15/2025, Lampiran II, section B.1).
PSE registration in Indonesia: two routes, both through OSS
The registration is a PB UMKU (Perizinan Berusaha untuk Menunjang Kegiatan Usaha), the category OSS uses for approvals that support a business rather than start it. It comes after the NIB (Nomor Induk Berusaha, the business identification number) and sits beside the business licence; it does not replace either (PP 28/2025, Articles 1 angka 3–4 and 186(2)(a)).
- The company already holds its NIB and its business licence through OSS.
- It applies in OSS for the registration certificate, the Tanda Daftar PSE Lingkup Privat, and declares that it meets the requirements.
- Komdigi checks the documents submitted.
A business whose licence comes from its sector regulator rather than through OSS uploads that licence as well (Permenkomdigi 15/2025, Lampiran II, section B.1, items 3 and 4(b)). The form itself covers a description of the platform, where its data is kept, and a few declarations (Permenkominfo 5/2020, Article 3(3)–(4)).
- The operator registers in OSS as a foreign business entity (badan usaha luar negeri), using the passport of the person responsible for it (PP 28/2025, Articles 189(8)(c) and 204(e)). The registration certificate for a foreign operator is issued with that registration (Permenkomdigi 15/2025, Lampiran II, section B.1, item 4(a)).
- It completes the requirements: the company’s identity, the person in charge, its incorporation or domicile document with a sworn Indonesian translation, and its number of users and transaction value from Indonesia (Permenkominfo 5/2020, Article 4(2)–(3)).
Neither regulation asks a foreign operator to set up an Indonesian company first. The duty applies to a platform incorporated abroad that serves users in Indonesia, does business here, or is used or offered here (Permenkominfo 5/2020, Article 4(1)).
On both routes the timing is the same: the platform is registered before anyone in Indonesia starts using it, which in practice means before launch (PP 71/2019, Article 6(2); Permenkominfo 5/2020, Article 2(3)).
Every operator names a contact in Indonesia
A registered operator appoints at least one contact person who lives in Indonesia, to receive official requests for access to the system or its data (Permenkominfo 5/2020, Article 25(1)). It is a named contact, not a local company, a legal representative or a nominee, and it applies on both routes.
The registration certificate, and what follows
Komdigi issues the Tanda Daftar once the file is complete, and the platform is added to the public list of registered operators on the ministry’s website (Permenkominfo 5/2020, Article 6(1)–(2)).
After that, the operator reports any change to its registered details, such as a new address for the platform or a new place where its data is kept (Article 5).
It keeps prohibited content off the platform (Article 9(3)), and it gives the authorities access to the system or data when they make a formal request through its contact person (Article 21). We take care of those change reports as well as the registration itself.
A platform that should be registered and is not can have access to it blocked until it registers, which is why we register before launch (Permenkominfo 5/2020, Article 7(2) and (4); PP 28/2025, Article 532(4)(a)).
What is often assumed
Questions people ask
Does a simple company website need PSE registration?
Does registering as a PSE create a permanent establishment?
We build apps for clients. Do we register them?
What this means for you
If your platform does any of the six things above and is used in Indonesia, it registers before launch.
For an Indonesian company, PSE registration in Indonesia is one more step in OSS after the NIB, and our guide to how OSS and KBLI set a company’s licences explains the steps that come before it.
We take care of it for any Indonesian company, including one we did not set up, and our work forming a PT PMA, a foreign-owned limited company, includes it for a company that will run its own platform. A platform based abroad takes the foreign route instead.